The cancellation or the modification of a reservation has to be made directly and exclusively via the area « My Reservation » dedicated to the buyer on our website or directly on-line. Any cancellation or modification, not respecting this rule, cannot be accepted and registered.
Important : No request of cancellation or modification of reservation by phone can beconsidered.
The buyer has the possibility of cancelling, of modifying or of giving up at any time his reservation subject to the application of the conditions following and suited with the owner :
- The buyer cancels 30 days and more before his arrival (no matters the reason) : the Down Payment of Reservation is not refundable ;
- The buyer cancels less than 30 days before his arrival : he can only modify the initially planned persons (with a 39,00 € supplement which will be charged by the website) but the buyer remains indebted of the Down Payment of Reservation and the full amount of the balance of the stay with the owner or with his representative ;
- In case 1000et1Paris has to cancel the reservation for facts independent from its will (accidents, heavy damages, fire, unavailability of the apartment due to the Owner…) : the website will try to replace the buyer in one of the still available accommodations with indexation of the price of rent. In case, it would be not possible, the buyer will paid off entirely the amount of his Down Payment of Reservation (commission of 20% of the total amount of the rental + booking fees) directly by the owner or his representative.
he accommodations not belonging all to the same owner, the buyer accepts that in case he wishes to change accommodation or the period of his initial stay, the modification will be considered as a new reservation and the conditions of cancellation will be applied while taking into account the deadline staying before its arrival.
In case, the buyer wishes to shorten, to prolong his stay (according to the availabilities) or to modify the persons initially planned in the reservation, a 39,00 € supplement will be charged by the website.The owner accepts by publishing an ad on our website to honor all bookings which will be sent by email. Being in the obligation to keep updated its personal schedule of availability, it acknowledges and agrees never to practice cancellation of stay (except in case of fire or of heavy damages which prevent the rental to be).
1000et1Paris practises a policy of Down Payment of Reservation not refundable for which no repayment can take place once the recording of the reservation made by the buyer on our website.
1000et1Paris allows you to sign to a Third-Party Risks (compulsory in France) and a Cancellation Insurance for your stay with his partner the ADAR company.
ADAR cover against problems and their consequences, for holiday accommodation rentals up to 3 months :
- Holiday cancellation,
- Holiday interruption,
- Holiday third party insurance cover.
To have more information about this Insurance, click HERE
Important : you have a deadline of 10 days as from the recording of your reservation on our website to subscribe to the insurance Adar.